Late last week, satellite internet and TV provider Dish Network experienced a significant outage that knocked the company's apps, websites, customer service systems, internal servers, and telephone systems offline. While company spokespeople haven't confirmed the exact cause of the issue, details of the outage suggest that it might be a ransomware attack. The outage is now on its fifth consecutive day
In a statement, a Dish spokesperson said: "We experienced a systems issue with our corporate network on February 23 that is affecting our internal servers and telephone systems, and the issue is being investigated. Our DISH TV, Sling TV, Wireless services, and data networks continue to operate and are up and running. However, some of our corporate communications systems, customer care functions, and websites were affected. Our teams are working hard to restore affected systems as quickly as possible and are making steady progress."
Dish employees told Bleeping Computer they are seeing "blank icons" on their desktops, which is a common symptom of a ransomware infection that has encrypted files.
According to a Dish employee who spoke to BleepingComputer, one manager said the incident "was caused by a known threat agent," and is working with an "external vendor" to fix the outage.
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